Privacy policy
1. INTRODUCTION
LOKA BY VEERALI RAVESHIA (VEERALI VERVE) (hereinafter referred to as “LOKA BY VEERALI” or “LOKA” or “LOKA BY VEERALI” or “We” or “The Company”) and/or its affiliates are committed to protecting your and your family’s personal information when you are using www.lokabyveerali.com (“Website”). LOKA BY VEERALI RAVESHIA is committed to doing business with the highest ethical standards and appropriate internal controls for protecting your information. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring, or otherwise processing such information assist us in processing personal information fairly and appropriately and disclosing and/or transferring it only under appropriate circumstances. This Privacy policy relates to our use of any personal information we collect from you on the Website.
This Privacy policy tells you how we use your personal information collected through the Website. Please read this Privacy Policy before using the Website or submitting any personal information. This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the privacy policy whenever you visit the Website to make sure that you understand how any personal information you provide will be used.
Please note: The privacy practices outlined in this Privacy policy are for “www.lokabyveerali.com” only. If you link to other websites, please review those privacy policies, which may be very different.
2. DEFINITIONS
A. “Non-Personal Information” is information that is in no way personally identifiable and that is obtained automatically through your simple use of the Website with a web browser or the Service.
B. “Personal Information” is non-public information that is personally identifiable and obtained in connection with providing a product or service to you. It may include information such as your name, address, age, telephone number etc.
3. FAIRNESS AND PURPOSE
LOKA BY VEERALI RAVESHIA will collect sufficient, appropriate, and essential Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection.
4. COLLECTION OF INFORMATION
When you enter the Website, we collect Non-Personal Information such as your browser type and IP address. Likewise, to offer you meaningful products and services and for other reasons, we may collect Personal Information about you from the following sources:
• Information you give us on applications or other forms on the Website and/or software; or
• Information you send us via any medium, including, but not limited to e-mail, telephone, and social media interaction; or
• If you use a mobile device platform to access the services offered by us or communicate with LOKA BY VEERALI RAVESHIA, information transmitted from your mobile device; or
• Information from third parties.
The following are ways and means by which information could be collected:
4.1 REGISTRATION
To become a user of the services offered by us, you may provide us with the following information to create an account: name, email address, company name and address, phone number etc.
LOKA BY VEERALI RAVESHIA may request other information from you during or after the registration process that LOKA BY VEERALI RAVESHIA uses to provide better and more customized services to you. You acknowledge that this information is personal to you, and by creating an account on the Website, you may allow others, including LOKA BY VEERALI RAVESHIA, to identify you and to allow LOKA BY VEERALI RAVESHIA to use your information in accordance with the terms provided herein.
4.2 CUSTOMER SERVICE
We collect information when you interact with our customer support team to accurately categorize and respond to customer inquiries and investigate breaches of our terms, if any.
4.3 USING THIRD-PARTY SERVICES AND VISITING THIRD-PARTY WEBSITES
Information you provide to third-party websites through the Website or the Service is not within the control of LOKA BY VEERALI RAVESHIA and you provide such information at your own risk. The terms and conditions of use and the privacy policies of such third-party websites that you provide information to through our Website will govern their use of such information. Any information you share with third-party websites through the Website will be collected by LOKA BY VEERALI RAVESHIA, and we will use such information in compliance with this Privacy Policy.
4.4 USE OF COOKIES
The Website may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other websites. Cookies do not damage your system. Cookies allow us to recognize you as a user when you return to our Website using the same computer and web browser. We use cookies to identify which areas of our Website you have visited and how you use the Website. The data collected is used to analyze your use of the Website and to enhance the user experience. We also may use this information to better personalize the content that you see on the Website. Most browser software can be set to reject Cookies. However, if you reject our Cookies, certain functionality on the Website may not work correctly or at all. We do not link Non-Personal Information from Cookies to your Personal Information.
In the course of optimizing the use of our Website for our users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information for the enhancement of your user experience by providing more relevant advertising.
4.5 LOG FILES, IP ADDRESSES AND INFORMATION ABOUT YOUR COMPUTER AND MOBILE DEVICE
Due to the prevalent communications standards on the internet, when you visit the Website, we automatically receive the URL of the website from which you came and the website to which you are going when you leave our Website. LOKA BY VEERALI RAVESHIA also receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, your usage patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing the Website using a mobile device), as well as the name of your ISP or your mobile carrier. LOKA BY VEERALI RAVESHIA may also receive location data passed to it from third-party services or GPS-enabled devices that you have enabled. Also, as described above, LOKA BY VEERALI RAVESHIA receives information when you access third-party web pages through our Website. The link between your IP address and your Personal Information is not shared with third parties without your permission, except as described below in the section on “When We May Disclose Your Information”.
4.7 BEHAVIORAL TARGETING
LOKA BY VEERALI RAVESHIA may partner with a third-party ad network to either display advertising on the Website or to manage our advertising on other sites. Our ad partner may use cookies to collect Non-Personal Information about your activities on the Website and other websites to provide you with targeted advertising based on your interests.
4.8 WIDGETS
The Website includes certain social media features, and these features may collect your IP address, and the page you are visiting on the website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy policy of the company providing it.
5. EXEMPTIONS FROM PRIVACY POLICY
Our Privacy Policy does not apply to any information you post from the Website to other third-party websites, due to the public nature of such postings.
6. USE OF PERSONAL INFORMATION
LOKA BY VEERALI RAVESHIA uses and/or intends to use Personal Information to:
• Operate and Improve the Website;
• Track the use of the services offered on the Website;
• Provide customer support;
• To communicate and provide additional information that may be of interest to users through email or other means, such as special offers, announcements, and marketing materials.
• Send you reminders, technical notices, updates, security alerts and support and administrative messages, service bulletins, or marketing;
• Provide advertisements to you through e-mail messages; and
• Manage our everyday business needs such as Website administration, forum management, fulfilment, analytics, fraud prevention or compliance with the law.
7. LINKS/POSTINGS TO OTHER WEBSITES
The Website may contain links to other websites. LOKA BY VEERALI RAVESHIA is not responsible for the actions, practices, or content of such websites linked to or from the Website. You understand that such websites may have their legal documents to which you must agree before using and that we have no control over these legal documents. As always, you understand that it is your responsibility to verify your legal use of a particular website as well as the use of information from the website with the corresponding website owner.
8. MARKET RESEARCH
LOKA BY VEERALI RAVESHIA may conduct online research surveys to gather feedback about the Website and opinions on important issues, through e-mail invitations. When participating in a survey, we may ask you to submit Personal Information. This Personal Information is used for research purposes and is not used for sales solicitations. Personal Information collected through market research will be used only by LOKA BY VEERALI RAVESHIA and will not be given or sold to a third party without your consent or as otherwise permitted by this Privacy Policy.
9. USE OF AGGREGATE DATA
LOKA BY VEERALI RAVESHIA may combine the Non-Personal Information you provide through the Website with information from other users to create aggregate data that may be disclosed to third parties. Aggregate information does not contain any information that could be used to identify you and does not include your personal contact information.
10. WHEN WE MAY DISCLOSE YOUR INFORMATION
Except as set forth below or as specifically agreed to by you, LOKA BY VEERALI RAVESHIA will not disclose any Personal Information as gathered from you on the Website.
We may share Personal Information for limited purposes to our contractors and service providers that perform services on our behalf, including, but not limited to, operation of the Website technology, marketing services, research services and other related services. Unless you have opted- out of such sharing, these contractors also may have access to your e-mail address to send newsletters or special promotions to you on our behalf or to send e-mails to you for purposes such as conducting market research on our behalf. Access to your Personal Information by such contractors and service providers is limited to the information reasonably necessary for the contractor to perform its limited function for LOKA BY VEERALI RAVESHIA.
We also contractually require that such contractors and service providers: 1) protect the privacy of your Personal Information consistent with this Privacy Policy, and 2) not use or disclose your Personal Information for any purpose other than providing us with products and services as required by law.
We may share Personal Information we collect, as permitted by law, to companies such as credit reporting agencies, or servicing and processing companies, or when required or advised to do so in response to a valid legal requirement to release this information such as a state or federal law, regulation, search warrant, subpoena, or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property, or defend or assert legal rights, to defend ourselves in litigation.
If we are legally compelled to disclose your Personal information to a third party, we will attempt to notify you unless doing so would violate the law or court order.
If you prefer that we do not share certain information with our contractors and service providers, as described above, you can direct us not to share that information by contacting us at info@lokabyveerali.com.
Finally, LOKA BY VEERALI RAVESHIA may provide content and services to you through websites other than our own. LOKA BY VEERALI RAVESHIA will not disclose your Personal Information to these third-party websites without your consent, but you should be aware that any information you disclose on such websites is not subject to this Privacy Policy.
11. SECURITY POLICY & USER ID/PASSWORD
Our Website utilizes various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect your personal data, accounts, passwords, etc. This information is kept separate and confidential unless you have given someone else your user ID and password. As such, you should protect your user ID and password and not share it with anyone. If you believe your user ID and password have been compromised and you have trouble changing your user ID/password on the Website, please reach out to us at info@lokabyveerali.com.
12. TRANSFER OF OWNERSHIP
If the entire or substantial ownership of the Website, your user information may be transferred to the new owner so the service can continue operations. In any such transfer of information, your user information would remain subject to the promises of our then current Privacy Policy.
13. YOUR ACCEPTANCE OF THIS PRIVACY POLICY
This is our entire Privacy Policy and it supersedes any earlier version. You agree to it every time you use the Website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Website constitutes your agreement to be bound by any changes to this Policy. Your only remedy, if you do not accept the terms of this Privacy Policy, is to discontinue use of the Website.
12. QUESTIONS ABOUT THIS PRIVACY POLICY
Should you have a privacy question about the Website, please reach out to us at info@lokaverve.com
Corporate Address
Casablanca, 12th floor, Gulmohar Cross Road no.10, Juhu Scheme, Mumbai, Maharashtra - 400049